5 Easy Steps to Enhancing Your Security Guard Service

5 Easy Steps to Enhancing Your Security Guard Service

When property managers hire security guard companies they have a picture in mind of exactly what their contract security force will look like, but also often what they get isn’t what they pictured. What we have found is that most security guard businesses are capable of providing the service that property managers want, but also often do not due to a lack of ongoing excellent control procedures.
Security guard businesses are unlike any seller that a home supervisor usually hires. If you hire a painter, then you can see whether they are doing their jobs by taking a look at the walls. However, when you hire a security guard company, how often can you see whether the guard organization is performing their job which includes running background checks and drug screenings, providing good training to your guards, and effectively tracking and supervising your guards. In most cases they probably are, but it’s important to employ a method of verification and quality control to ensure that issues associated with the lack of performing these jobs do not begin to happen.

In this guide we’ll discuss five (5) easy actions to improving your security guard service and attaining what you imagine as your ideal key holding london.
Screen Your Guards Qualifications

In many states, guards are mandated to have a specified level of training before they can begin working as security guards. If your state is among those states, ensure that your security guard organization is compliant.
If you’re in a country where there are no state requirements for guard certification, then investigate the type of training that’s being provided by your security company and inquire does it seem decent.
It is also your security guard firm performing history and drug screenings on all your guards BEFORE they send them to your own property? If they’re, they ought to be providing you with verifications. If not, why?
Another excellent method to display whether the guard is a good fit for your house is to perform a short”interview” to get a feel for the guard and to explain your expectations. This first conversation will tell you a lot about what to expect from that shield and it gives you a chance to ask a different shield if you feel that it is necessary.

Assess Guard Training

Although most security guard businesses have an extremely comprehensive orientation that introduces every shield to the company itself, in many cases the guard’s orientation to his assigned land isn’t as complete. We predict the orientation to the assigned land”Website Specific Training”. Find out what your site specific training looks like:
• Does it happen at your property?
• How long is each officer trained?
• How long does the security firm double lender? (Double banking is the procedure for having a seasoned guard working in the exact same time as the new guard.)
• How thoroughly are your post orders explained?
Determine the answer to every one of the questions and be sure that they fit with what you feel is sufficient. You should even think about sitting in on your security guard business’s orientation and also your site specific training to acquire an understanding of what goes into preparing a shield to work in your property.
Inspection Your Guard’s Supervision

Protect supervision is among the more important factors of good security guard service. When security businesses deliver poor supervision, there isn’t enough emphasis put on preventing mistakes, problems, and complaints. Deficiency of supervision also removes the opportunity for the guard to learn and better understand their duties. If the guards are not being supervised, they begin to feel that their work isn’t significant and they begin to find themselves as not as a part of the security group. When guards do not feel as part of your group it typically leads to unacceptable practices like unprofessional behaviour, tardiness, and even theft.
Based on the arrangement of your contract, onsite managers may not be included. If your contract doesn’t demand on-site supervision, how does your security guard firm remotely supervise its guards? Outside the normal security firm field manager spot checks, the two methods of distant supervision that prove most effective are: Officer Tour Tracking Systems Officer Check-Ins
In case your guards are required to make rounds of your property, then a method for monitoring them while on duty is indispensable. Officer Tour Tracking Systems offer a distant way of tracking the guards while they’re on your property. These monitoring systems allow the security guard company to track the log and time the activity of these guards while they’re making rounds to various areas on your property. Most Officer Tour Tracking Systems can create reports which empower the security guard firm to quickly acquire an understanding of whether the guard is making rounds. The property manager should also be given with an updated version of those reports. Manufacturers of these systems include Deggy and Timekeeping Systems, Inc..
Along with Officer Tour Tracking systems, we’ve found that having a method for guards to check in regularly with the security guard company provides a method of making sure that each guard is safe and alert. Using guards check-in regularly with the security guard company, at least each 30 minutes, guards feel that their safety is important and that being awake and alert is also an important part of their job.
Expand Your Favorite

After hours inspections of your guards are almost always good ways of finding out just what is happening with your security as you are not there. During these inspections, be sure that you ask your security guards questions about their duties and responsibilities to ensure that they understand their jobs. In fact, we suggest getting your security guards audited regularly, formally (i.e. post review ) and (i.e. secret shopped) by a licensed security consultant as part of your ongoing security program. Remember, when selecting a security consultant be sure that the consultant isn’t really a security guard company. If so, your audit is sure to develop issues with your current security guard company.